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Agentic Commerce and Smart Catalogues: A Critical Review of Ocula and ReFiBuy

Agentic commerce is changing how products are discovered and selected by AI agents, not humans. This article offers a critical review of Ocula and ReFiBuy, two emerging tools designed to make e-commerce product catalogues more discoverable, interpretable and competitive in AI-mediated shopping journeys — and explains when merchants should (and should not) adopt them.
Reading Time: 7 minutes

Aviso de Tradução: Este artigo foi automaticamente traduzido do inglês para Português com recurso a Inteligência Artificial (Microsoft AI Translation). Embora tenha feito o possível para garantir que o texto é traduzido com precisão, algumas imprecisões podem acontecer. Por favor, consulte a versão original em inglês em caso de dúvida.

Introduction

As commerce shifts from human-led browsing to AI-mediated decision-making, product catalogues are quietly becoming one of the most strategic assets in digital commerce. In an agentic commerce world — where AI systems discover, interpret, rank and recommend products on behalf of users — your catalogue is no longer just a merchandising artefact. It is an interface for machines.

This has given rise to a new class of tools promising to make catalogues more discoverableinterpretable and actionable by large language models and autonomous agents. Two such tools gaining attention are Ocula and ReFiBuy.

Both sit under the same broad promise — agentic commerce readiness — but they tackle the problem from very different angles. This article takes a deeper, more critical look at each: what they actually optimise, where they create value, and when merchants should think twice before adopting them.

Why Product Catalogues Matter in Agentic Commerce

Before reviewing the tools, it’s worth reframing the problem they are trying to solve.

In traditional e-commerce, product discovery is mediated by:

  • human search behaviour

  • keyword-driven SEO

  • visual merchandising and UX patterns

In agentic commerce, discovery is increasingly mediated by:

  • structured attributes

  • semantic completeness

  • consistency across systems

  • machine-interpretable signals, not persuasion

AI agents don’t “browse”. They filter, score and rank. If a product lacks attributes, clarity or context, it may never enter the decision set — regardless of how good it looks on a PDP.

This is the gap tools like Ocula and ReFiBuy are addressing.

Why Product Catalogues Matter in Agentic Commerce

Before reviewing the tools, it’s worth reframing the problem they are trying to solve.

In traditional e-commerce, product discovery is mediated by:

  • human search behaviour

  • keyword-driven SEO

  • visual merchandising and UX patterns

In agentic commerce, discovery is increasingly mediated by:

  • structured attributes

  • semantic completeness

  • consistency across systems

  • machine-interpretable signals, not persuasion

AI agents don’t “browse”. They filter, score and rank. If a product lacks attributes, clarity or context, it may never enter the decision set — regardless of how good it looks on a PDP.

This is the gap tools like Ocula and ReFiBuy are addressing.

ReFiBuy: Catalogue Intelligence for Agentic Decision Systems

What ReFiBuy Is Actually Solving

ReFiBuy operates at a deeper layer of the commerce stack. Rather than generating copy, it evaluates and optimises how AI agents interpret your catalogue as a system.

Think of ReFiBuy as a catalogue observability and optimisation layer for agentic commerce.

It focuses on:

  • attribute completeness and consistency
  • semantic alignment across SKUs
  • machine-readable enrichment
  • performance feedback from AI-mediated discovery

Where Ocula enhances expression, ReFiBuy enhances qualification.

Where ReFiBuy Excels

ReFiBuy is particularly valuable when:

  1. Your catalogue is structurally complex
    Multi-variant products, configurable SKUs, regional inconsistencies — these are exactly where agents struggle and ReFiBuy adds value.
  2. You care about AI-driven eligibility, not just visibility
    Being discoverable is not enough. AI agents must trust and understand your data to recommend it.
  3. You operate across multiple channels and feeds
    ReFiBuy helps normalise and synchronise product intelligence across systems, reducing fragmentation.
  4. You are preparing for autonomous purchasing agents
    As agents move from recommendation to execution, catalogue reliability becomes a risk issue — not just a marketing one.

Where Merchants Should Think Twice

ReFiBuy is not a lightweight tool.

Considerations include:

  • Higher organisational maturity required
    ReFiBuy assumes teams understand data governance, taxonomy design and catalogue strategy. Without this, insights may go unused.
  • Less immediate ‘wow’ factor
    Unlike copy changes, catalogue intelligence improvements are often invisible to humans — but critical to machines.
  • ROI depends on future-facing bets
    If your customers are not yet using AI-mediated shopping journeys, value may feel indirect in the short term.

When ReFiBuy Makes Strategic Sense

ReFiBuy is best suited for:

  • mid-to-large merchants with complex catalogues
  • organisations treating data as a product
  • teams actively preparing for agent-led discovery and purchasing

It is less suitable for early-stage stores or merchants still struggling with basic catalogue hygiene.

Ocula vs ReFiBuy: Different Layers, Different Jobs

A useful way to think about the difference:

  • Ocula optimises how products speak

  • ReFiBuy optimises how products are understood

In agentic commerce, both matter — but they solve different failure modes.

Ocula addresses:

  • thin descriptions

  • inconsistent messaging

  • outdated content

ReFiBuy addresses:

  • missing attributes

  • semantic ambiguity

  • agent misinterpretation

For many organisations, the optimal path is sequenced adoption, not tool replacement.

 

When Should Merchants Adopt Agentic Catalogue Tools?

Merchants should seriously consider tools like these when:

  • AI search and assistants are already driving measurable traffic

  • catalogue scale makes manual optimisation impractical

  • product differentiation depends on nuanced attributes

  • leadership recognises that “machine customers” are emerging

They should hold off when:

  • core product data is unreliable

  • the catalogue is small and stable

  • AI discovery is not yet a strategic priority

Agentic commerce tooling amplifies existing maturity — it does not replace it.

Conclusion

Agentic commerce is not about replacing e-commerce fundamentals — it’s about extending them into a world where machines act before humans.

Ocula and ReFiBuy represent two important but distinct responses to this shift:

  • Ocula makes product language more discoverable and scalable

  • ReFiBuy makes product data more intelligible and trustworthy to agents

For merchants serious about competing in AI-mediated commerce, the question is no longer if catalogues need to change — but which layer to fix first, and why.

The strongest agentic commerce strategies will treat catalogues not as static listings, but as living, machine-facing systems.

FAQs

1. What is agentic commerce in simple terms?

Agentic commerce refers to shopping experiences where AI systems — not humans — actively search, compare and recommend products based on intent, constraints and data.

No. They extend it. SEO targets human queries; agentic optimisation targets machine reasoning and qualification.

Only if they are already seeing AI-driven discovery or plan to scale rapidly. For many SMEs, fundamentals still matter more.

Start with Ocula if content quality is the bottleneck. Start with ReFiBuy if data integrity and structure are the limiting factors.

Early versions already do in constrained domains. The trend is towards delegated decision-making — especially for repeat and utility purchases.

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